Dispatch, schedule, and deliver—in real time
Field Service Management Software
Run the field. Not the office.
One platform. Every job. Every technician. Real time.
What is field service management software?
Dispatch Pro is a field service management (FSM) platform that helps service businesses schedule jobs, dispatch technicians, and keep customers updated in real time. Whether you run an HVAC company, plumbing shop, electrical contractor, or general field service operation, you get one place to manage work orders, routes, and team communication—so the office and the field stay in sync.
Replace spreadsheets and phone tag with a single dispatch and scheduling tool. Technicians get their day on their phone; dispatchers see live status; customers get automated updates. Request a demo to see how it fits your workflow.
Freight and trucking dispatch
Freight Logix is a freight and load management platform for trucking companies, freight brokers, and carriers. One place to manage loads, dispatch drivers, track shipments, and communicate with shippers in real time.
Replace spreadsheets and phone tag with a single dispatch tool. Drivers get their day on their phone; dispatchers see live status; shippers get automated updates.
Freight and load dispatch software for trucking companies and carriers. Schedule loads, manage drivers, track shipments in real time. Request a demo to see Freight Logix in action.
Open Freight LogixField service dispatch software for every trade
HVAC companies
Schedule installs and repairs, dispatch HVAC technicians by skill and location, and keep the office in sync with live job status.
Plumbing contractors
Manage emergency and scheduled plumbing jobs, optimize routes for plumbers, and track job completion and follow-ups from one dispatch dashboard.
Electrical contractors
Dispatch electricians to residential and commercial jobs and keep schedules, notes, and job status in one place.
General contractors & field service
One field service management solution for multi-trade or general contracting: work orders, scheduling, and technician dispatch in a single platform.
Freight & trucking
Freight Logix is Dispatch Pro for trucking: multi-stop loads, BOL references, driver dispatch, and live location on the dispatch map.
From the office to the field
One view. Every job. In real time.
Dispatchers assign. Technicians see their day. Customers get updates. Everyone stays in sync—no more chasing status.
Our dispatch software centralizes job scheduling, work orders, and technician location so you can assign the right person to the right job, reduce drive time, and give customers accurate arrival windows. Real-time field service management means less back-and-forth and more completed jobs per day.
Built for the field
Everything you need to dispatch and deliver
Scheduling & dispatch
Calendar views, skill-aware assignment, and route optimization to cut drive time.
Technician management
Profiles, availability, and a live map so dispatchers can see who’s where.
Analytics & reports
Period reports for jobs, invoices, labor, and signatures. Export a summary, jobs, or invoices as CSV for the dates you pick.
Job completion signatures
Technicians capture a customer signature when they mark the job complete. The office sees it on the job and on invoices.
Secure by design
Company-scoped data, role-based access, and encrypted connections in the browser.
Live field updates
Job status, GPS on Dispatch, and in-app notifications so the office stays in sync.
Customer management
Profiles, service history, and team messaging in one place.
Your team in the field.
Fully connected.
Schedules, job details, photos, completion signatures, and updates—right on their devices. Less admin. More work done.
- Assign the right technician with skills and live location
- Cut drive time with route optimization
- Keep office and field in sync with live job status
- Capture a customer signature when the job is complete
- Run period reports and export CSV
- Scale the team without extra spreadsheets
95%
Satisfaction
40%
Time saved
10K+
Jobs managed
Live
GPS map
Frequently asked questions about field service management
- What is field service management software?
- Field service management (FSM) software helps businesses schedule jobs, dispatch technicians to the right locations, track work orders, and communicate with customers—all from one platform. It replaces manual scheduling and phone-based dispatch with a single tool so office and field teams stay in sync in real time.
- How does dispatch software work?
- Dispatch software lets you create and assign work orders to technicians from a calendar and dispatch board. Technicians open jobs on their phone or tablet in the browser, update status, check in with photos, and collect a completion signature. Dispatchers see live status, reports, and a map of technician locations so they can reassign or adjust the day as needed.
- Is Dispatch Pro good for HVAC and plumbing companies?
- Yes. Dispatch Pro is built for HVAC, plumbing, electrical, and general contracting businesses. You get job scheduling, technician dispatch, customer records, and a live dispatch map in one place. Request a demo to see if it fits your workflow.
- Can technicians use phones and tablets in the field?
- Yes. Technicians use Dispatch Pro in the browser on their phone or tablet to view their schedule, get job details, update status, capture photos, collect a completion signature, and communicate with the office. Mobile-friendly field service management reduces call-backs and keeps everyone on the same page.
- Can I run business analytics and custom reports?
- Yes. Dispatch Pro includes an operations dashboard plus a Reports view. Choose a date range to see jobs, invoices, labor hours, and completion signatures, then export a summary, job list, or invoices as CSV. Labor hours and timesheet export are also available from the office views.
- Can I try Dispatch Pro before paying?
- Yes. Request a demo and our team will walk you through setup, scheduling, and dispatch so you can evaluate Dispatch Pro before committing to a paid plan.
- What is Freight Logix for trucking companies?
- Freight Logix is the freight mode of Dispatch Pro for trucking companies and carriers. Create multi-stop loads, track BOL references, dispatch drivers, and see live location on the dispatch map. Drivers get their day on a phone or tablet in the browser; dispatchers see status in one place. Request a demo to see it in action.
Ready to run a better field service?
Request a demo and our team will walk you through scheduling, dispatch, and field workflows.
Request a demo