Dispatch, schedule, and deliver—in real time
Field Service Management Software
Run the field. Not the office.
One platform. Every job. Every technician. Real time.
What is field service management software?
Dispatch Pro is a field service management (FSM) platform that helps service businesses schedule jobs, dispatch technicians, and keep customers updated in real time. Whether you run an HVAC company, plumbing shop, electrical contractor, or general field service operation, you get one place to manage work orders, routes, and team communication—so the office and the field stay in sync.
Replace spreadsheets and phone tag with a single dispatch and scheduling tool. Technicians get their day on their phone; dispatchers see live status; customers get automated updates. Start with a 7-day free trial—no credit card required.
Field service dispatch software for every trade
HVAC companies
Schedule installs and repairs, dispatch HVAC technicians by skill and location, and keep customers informed with real-time ETA and job status updates.
Plumbing contractors
Manage emergency and scheduled plumbing jobs, optimize routes for plumbers, and track job completion and follow-ups from one dispatch dashboard.
Electrical contractors
Dispatch electricians to residential and commercial jobs, track permits and inspections, and streamline scheduling for electrical field service teams.
General contractors & field service
One field service management solution for multi-trade or general contracting: work orders, scheduling, and technician dispatch in a single platform.
From the office to the field
One view. Every job. In real time.
Dispatchers assign. Technicians see their day. Customers get updates. Everyone stays in sync—no more chasing status.
Our dispatch software centralizes job scheduling, work orders, and technician location so you can assign the right person to the right job, reduce drive time, and give customers accurate arrival windows. Real-time field service management means less back-and-forth and more completed jobs per day.
Built for the field
Everything you need to dispatch and deliver
Smart scheduling
Drag-and-drop calendar, recurring jobs, and dispatch that respects drive time and skills.
Technician management
Profiles, availability, and real-time status so you always know who’s where.
Analytics & reports
Job completion, revenue, and performance metrics to spot trends and improve.
Secure & reliable
Enterprise-grade security and 99.9% uptime so you can focus on work.
Real-time updates
Instant notifications and live status for dispatchers and customers.
Customer management
Complete profiles, service history, and communication in one place.
Your team in the field.
Fully connected.
Schedules, job details, and updates—right on their devices. Less admin. More work done.
- Increase efficiency with automated workflows
- Improve customer satisfaction with faster response
- Make data-driven decisions with clear analytics
- Scale without the chaos
95%
Satisfaction
40%
Time saved
10K+
Jobs managed
24/7
Support
Frequently asked questions about field service management
- What is field service management software?
- Field service management (FSM) software helps businesses schedule jobs, dispatch technicians to the right locations, track work orders, and communicate with customers—all from one platform. It replaces manual scheduling and phone-based dispatch with a single tool so office and field teams stay in sync in real time.
- How does dispatch software work?
- Dispatch software lets you create and assign work orders to technicians, often with a drag-and-drop schedule or map view. Technicians receive jobs on their mobile devices, update status (en route, on site, completed), and customers can get automated updates. Dispatchers see live status so they can reassign or adjust schedules as needed.
- Is Dispatch Pro good for HVAC and plumbing companies?
- Yes. Dispatch Pro is built for HVAC, plumbing, electrical, and general contracting businesses. You get job scheduling, technician dispatch, customer communication, and reporting in one place. Start with a 7-day free trial to see if it fits your workflow.
- Do I need a mobile app for my technicians?
- Technicians can use Dispatch Pro on their phones or tablets to view their schedule, get job details, update status, and communicate with the office. Mobile-friendly field service management reduces call-backs and keeps everyone on the same page.
- Can I try Dispatch Pro before paying?
- Yes. Dispatch Pro offers a 7-day free trial with no credit card required. You can set up your team, add jobs, and test scheduling and dispatch before committing to a paid plan.
Ready to run a better field service?
Start your free trial. No credit card required.
Start your 7-day free trial